The company I was working for had the job of making a computer based training package for Land Information New Zealands software used for land title and the like.
It was a complicated win32 package that had a manual the size of a phone book.
A series of watch and learn with audio were authored in Macromedia Director.
I cant remember why screen casts were not used.
Each cursor movement and mouse click needed to be animated and synced with audio
Quizes came up at the end of each section to test the student's comprehension
It was an interesting introduction to the concept of computer based training